![]() I have an iMac (late 2015) which originally came installed with MacOS Sierra. When the new owner turns on the Mac, the Setup Assistant will guide them through the setup process.Įrror reinstalling MacOS Sierra - iMac Need help with reinstalling MacOS Sierra Instead, press Command-Q to shut down the Mac. If you want to leave the Mac in an out-of-box state, don't continue with the setup of the system. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall OS X, the computer restarts to a Welcome screen and asks you to choose a country or region.Proceed with the OS X installation and follow the directions included with the installer. When the formatting has finished quit Disk Utility.Set the number of partitions to one (1) from the Partitions drop down menu, click on Options button and select GUID, click on OK, then set the format type to MacOS Extended (Journaled), then click on the Apply button. After Disk Utility loads select the hard drive entry from the left side list (out-dented entry - mfgr.'s ID and drive size.) Click on the Partition tab in the Disk Utility main window. When the menu bar appears select Disk Utility from the Utilities' menu. After the installer loads select your language and click on the Continue button.Release the key when you see a small spinning gear appear below the dark gray Apple logo. After the chime press and hold down the " C" key. Insert the disk into the optical drive and restart the computer. Boot the computer using the Snow Leopard Installer Disk or the Disk 1 that came with your computer.At Step 5 you will need a Snow Leopard DVD or the installer disc that came with the computer. Factory Reset Your Pre-Lion Mac Follow these instructions until you get to Step 6 of Factory reset of your Mac - Apple Support. Factory reset of your Mac - Apple Supportī. These models shipped with Software Restore disks when new.Ī. ![]() Selection B is for Macs that came originally with Snow Leopard or earlier. These models had no disks included when new. Selection A should be used on computers that came with Lion or later when factory new. Thank you for your understanding and support.įollow the instructions here: What to do before you sell, give away, or trade in your Mac. These forums only provide help with Apple products. if you need to contact Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers. Think about what you want to say before you write it down, then re-read it to see if it makes sense.įYI: These are user-only forums. Include your hardware information and installed version of macOS. ![]() We only know what you write down and tell us. We are not mind-readers nor clairvoyants. Please read Writing an effective Apple Support Communities question.
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